Privacy Policy

This Privacy Policy describes how Mistelune (“Mistelune,” “we,” “us”) collects and uses information when you visit mistelune.com or purchase from our denim shop.

Information we collect

  • Order details such as name, shipping address, email, phone, and payment confirmation provided at checkout.
  • Account & contact messages when you reach out about sizing, Plus Sizes, or delivery.
  • Device & usage data such as browser type, pages viewed (for example New Arrivals or Fan Faves), and approximate location derived from IP address.
  • Cookies used for cart functionality, preferences, and basic analytics.

How we use information

We use your information to process orders, arrange shipping (including free shipping on qualifying orders of $89+), provide customer support, improve product recommendations across styles like Bootcut and Flare & Wide Leg, prevent fraud, and send order-related notices. Marketing emails are sent only where permitted; you can unsubscribe at any time.

Sharing

We share data with trusted processors such as payment gateways, shipping carriers, and hosting providers—only as needed to run Mistelune. We do not sell your personal information.

Retention & security

We keep order records as required for accounting and legal obligations, and apply reasonable administrative and technical safeguards. No method of transmission over the Internet is 100% secure.

Your choices

You may request access, correction, or deletion of personal data we hold, subject to applicable law. Contact us using the details below. If you are in a region with specific privacy rights, we will respond according to those rules.

Contact Mistelune

Tel: 150 6782 4351

Email: Support@mistelune.com

Address: No. 28, Lane 666, Nanjing West Road, Jing'an District, Shanghai 200041, China